Indian Overseas Bank unveils online Re-KYC service for hassle-free updates

Indian Overseas Bank has launched an online Re-KYC service to simplify the process of updating customers' Know Your Customer (KYC) information. This digital service allows customers to update their KYC details through the IOB website, via SMS, or through email, thus eliminating the need to visit a branch.

With this online Re-KYC option, customers who have already submitted valid KYC documents can conveniently update their information using one of these three channels:

Website: Visit www.iob.in, go to the Self-Service Digital Hub on the homepage, select “Re-KYC,” and follow the prompts to complete the process.

SMS: Send an SMS in the format “REKYC <Space> CIF ID” to 9643-01-9643 from your registered mobile number (e.g., REKYC 198979695).

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Email: Send an email with the subject “REKYC <Space> CIF ID” to [email protected] from your registered email address (e.g., REKYC 198979695).

By offering multiple convenient channels, we aim to save our customers time and eliminate the need for branch visits, aligning with modern banking trends that focus on accessibility and ease,” said Ajay Kumar Srivastava, MD & CEO of Indian Overseas Bank.

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