BPCL Mumbai Refinery Wins Prestigious IMC Ramakrishna Bajaj National Quality Performance Excellence Award 2022

Mumbai: BPCL Mumbai Refinery has been recognized with the prestigious ‘IMC Ramakrishna Bajaj National Quality Performance Excellence Award 2022’ in the Manufacturing category. This award is of international repute and is considered as a benchmark of excellence, along with other renowned awards like the Malcolm Baldrige, the European Award, and the Deming Prize. The award was presented to the BPCL Mumbai Refinery team in a glittering ceremony held on 28th April 2023 at Walchand Hirachand Hall, IMC Chamber of Commerce and Industry, Churchgate, Mumbai.

The chief guest of the event, Shri Abhinav Bindra, Olympic & World Champion (Air Rifle Shooting), presented the award to the BPCL Mumbai Refinery team, which included Shri Subramoni Iyer M R, ED in Charge, MR along with Shri Mathews M John, CGM (Technology), Shri Ramesh Thakkar, DGM (QMS/L&D) and Shri Ratheesh S, Manager (Process Technology).

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In his speech, Shri Subramoni Iyer, ED I/C, Mumbai Refinery, BPCL, expressed his gratitude and said, "We, at Bharat Petroleum Corporation Limited - Mumbai Refinery, are extremely privileged to win the IMC Ramakrishna Bajaj National Quality Performance Excellence Award 2022 in Manufacturing category. We consider this award as a self-evaluation tool and we are sure that the outcomes of this assessment process will be beneficial to map the quality journey of our organization and further strengthen our systems and processes. With the support of IMC RBNQA, I am confident that Indian companies will continue to excel and contribute more to the growth of the Indian economy."

The entire evaluation process was rigorous, taking around 8 months for the complete evaluation cycle. The application itself was a comprehensive report on the organization responding to the various criteria of the IMC RBNQA model of Performance Excellence. The information provided in the application is so comprehensive that quite often the document is also used as an induction manual for new entrants. A consensus meeting of the evaluation cycle was conducted on 10th December 2022, followed by a visit to Mumbai Refinery by jury members on 16th, 17th and 18th of January 2023. During the three-day site assessment programme, jury members interacted with all departments of MR, other SBUs like Retail, LPG, Lubes etc. and various entities of BPCL.

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IMC RBNQA was instituted in 1996 to give special recognition to performance excellence in Indian organizations. IMC RBNQA has established six eligibility categories for the Award - Manufacturing, Service, Small Business, Overseas Organisation, Education and Health Care. Across the industries, Ramakrishna Bajaj National Quality program is considered as a catalyst for nation-building. All applicants receive feedback reports commenting on their strengths and opportunities for improvement. IMC RBNQ Performance Excellence Award 2022 added another feather to the cap of Mumbai Refinery.

The entire BPCL Mumbai Refinery team is proud to receive this recognition, which demonstrates their commitment towards quality and performance excellence. They are thankful to IMC RBNQA Trust for setting such high standards of excellence and for recognizing their efforts. The team is determined to maintain and surpass these standards, setting new benchmarks for themselves and for the industry.
About Bharat Petroleum Corporation Ltd. (BPCL):

Fortune Global 500 Company, Bharat Petroleum is the second largest Indian Oil Marketing Company and one of the premier integrated energy companies in India, engaged in refining of crude oil and marketing of petroleum products, with a significant presence in the upstream and downstream sectors of the oil and gas industry. The company attained the coveted Maharatna status, joining the elite club of companies having greater operational & financial autonomy.

Bharat Petroleum’s Refineries at Mumbai & Kochi and Bina at Madhya Pradesh have a combined refining capacity of around 35.3 MMTPA. Its marketing infrastructure includes a network of installations, depots, energy stations, aviation service stations and LPG distributors. Its distribution network comprises over 20,000 Energy Stations, over 6,200 LPG distributorships, 733 Lubes distributorships, and 123 POL storage locations, 54 LPG Bottling Plants, 60 Aviation Service Stations, 4 Lube blending plants and 4 cross-country pipelines.

Bharat Petroleum is integrating its strategy, investments, environmental and social ambitions to move towards a sustainable planet. The company has chalked out the plan to offer electric vehicle charging stations at around 7000 energy stations over next 5 years.

With a focus on sustainable solutions, the company is developing a vibrant ecosystem and a road-map to become a Net Zero Energy Company by 2040, in Scope 1 and Scope 2 emissions.  Bharat Petroleum has been partnering communities by supporting innumerable initiatives connected primarily in the areas of education, water conservation, skill development, health, community development, capacity building and employee volunteering. With ‘Energising Lives’ as its core purpose, Bharat Petroleum’s vision is to be the most admired global energy company leveraging talent, innovation & technology.

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