Punjab National Bank unveils 34 new products on occasion of 131st foundation day
The innovative products were launched on the occasion of its 131st foundation day in the presence of Financial Services Secretary M Nagaraju.
Public-Sector lender, Punjab National Bank has launched 34 new products, including 12 customer-centric deposit scheme and 10 digital transformation products. The innovative products were launched on the occasion of its 131st foundation day in the presence of Financial Services Secretary M Nagaraju. Among the deposit products rolled out are schemes for salaried professionals, women, defence personnel, farmers, NRIs, senior citizens, pensioners, students and youth, PNB said in a statement.
The bank has also introduced a QR code-based customer feedback mechanism, a live-chat assistant "Pihu", and new internal banking functionalities for enhanced customer service.
The Financial Services Secretary commended the bank for its innovative product offerings aimed at deepening financial inclusion and enhancing customer experience. He also appreciated the bank's proactive initiatives in promoting cyber awareness among citizens, reinforcing its commitment to secure and responsible banking, while speaking on the occasion.
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The Bank held a half marathon in the city earlier this week to raise awareness of cybersecurity and guarantee protection against online fraud. Held under the theme 'Cyber Run - Empowering a Secure Digital India', it served as a platform to educate citizens on safe digital banking practices, highlighting PNB's efforts to promote cybersecurity through its digital channels and campaigns.
In a statement to all parties involved, PNB MD and CEO Ashok Chandra stated that the bank's programs have helped the poor, empowered citizens, educated young people, raised farmers' incomes, and encouraged entrepreneurship—all of which are in line with the goal of a Viksit Bharat by 2047. As a customer-first bank, he said, "We are continuously refining our grievance redressal system, improving call center operations, and leveraging QR codes for effective customer feedback to enhance service quality."
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